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Legal

Privacy Policy

This privacy policy explains how Blackwell Plumbing ("we", "us") collects, uses and protects information when you visit this website, fill out a form, call or text us.

Information we collect

  • Information you give us: your first and last name, phone number, email address, ZIP code, the service you need and anything else you include when you request service.
  • Calls and texts: when you call or text us, we receive your phone number and the content of the conversation. Calls may be routed through a call-tracking number so we can tell which ads and pages bring in calls.
  • Automatic information: pages you view, the website that referred you, ad-click identifiers and campaign tags (for example gclid or utm parameters), device and browser type, and approximate location from your IP address.

How we use your information

  • To respond to your request, schedule service, give quotes and follow up about your job.
  • To send text messages you've agreed to receive (see below).
  • To understand which ads and pages work, and to improve this website and our service.
  • To meet legal, accounting and safety obligations.

Text messages (SMS)

If you check the box on our form, you agree to receive text messages from Blackwell Plumbing about your request, such as appointment confirmations, scheduling and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchase.

We do not sell, rent or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent are never shared with third parties, except service providers that deliver messages on our behalf.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business (for example our scheduling and customer management software, phone and texting providers, website hosting, and analytics and advertising platforms), when required by law, or to protect our rights and safety.

Cookies, analytics and advertising

This website may use cookies and similar technologies, including Google Tag Manager, Google Analytics and Google Ads, to measure visits and the performance of our ads. We store ad-click and campaign identifiers in your browser for up to 90 days so we can tell which ad led to a request. You can block or delete cookies in your browser settings, and opt out of personalized Google ads at adssettings.google.com.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by calling or emailing us. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what we collect and to request deletion. We won't discriminate against you for using these rights.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as we need it for the purposes above or as required by law.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date below shows when it last changed.

Contact us

Last updated: October 19, 2026

(562) 416-5779 Get a Quote